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Euroclydon Nursing Home Good

We are carrying out a review of quality at Euroclydon Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 7 November 2013
Date of Publication: 17 December 2013
Inspection Report published 17 December 2013 PDF


Inspection carried out on 7 November 2013

During a routine inspection

When people had capacity to consent they were asked for consent before care was provided and staff acted in accordance with their wishes. When a person's capacity to consent was unclear, due to their having an illness such as dementia, legal requirements had not always been met.

One person said, �They knock on the door gently in the morning and if you want to spend the day in bed, that�s fine. If you want to see a doctor, one comes. If you don�t want a male carer, they get you a female�They are very, very, very good�. We saw several examples of excellent care, in particular in supporting people with dementia. The way staff interacted with people in the dementia care unit created a calm and reassuring atmosphere where people were enabled to engage with the activities taking place and the people around them.

Arrangements to safeguard people were clearly embedded, no safeguarding incidents had occurred at the home since our previous inspection. Staff felt well supported and told us they received appropriate training to enable them to meet people�s needs. One said, �We have a lot of training courses. We are trained brilliantly�. Another said, �The training is really really good�.

Systems were in place to monitor the quality of the service and people were able to make complaints and suggestions. Staff demonstrated commitment to their roles. One person said, "I have never needed to complain. If they asked me to leave this place, I would weep. I love this place".