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Archived: Hawthorn House

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Inspection report

Date of Inspection: 13 December 2011
Date of Publication: 24 January 2012
Inspection Report published 24 January 2012 PDF | 55.97 KB

People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 13/12/2011 and talked to people who use services.

Our judgement

People were confident their personal records had been accurately maintained, had been fit for purpose and had been held securely and remained confidential. Other records required to be held to protect their safety and wellbeing were held securely where required.

User experience

We did not speak with people directly about this outcome.

Other evidence

We looked at a sample of the documents held in the home; in case files and in staff recruitment files, as well as at rosters, audits, and meeting minutes. We saw that records and information had been kept up to date and were maintained, signed and dated. Documents were securely stored.