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Archived: Hawthorn House

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Inspection report

Date of Inspection: 13 December 2011
Date of Publication: 24 January 2012
Inspection Report published 24 January 2012 PDF | 55.97 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 13/12/2011 and talked to people who use services.

Our judgement

People experienced opportunities to give valid consent to the care and support they received. People were confident that their human rights had been respected and taken into account.

User experience

People we spoke with told us they had been involved in their care and had signed to agree their care plans and other documents.

They told us they were always made aware of the changes to their care plans and were asked to sign these and other important documents such as residency agreements.

Other evidence

We discussed the issue of consent with the manager and staff and looked at some documents in case files to evidence people had given consent to their care plans etc. being formed and followed.

Staff told us they knew people had signed care plans and agreements and where they had not been able to a relative or advocate had signed for them, but only after a 'best interest' meeting had been held. We did not see evidence of decisions following a 'best interest' meeting in the files we viewed as they had not been required for the people the files belonged to.

Case files contained documents that had been signed by people living in the home, or their relatives.