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Archived: Brackley Hospital Trust

Brackley Cottage Hospital, Pebble Lane, Brackley, Northamptonshire, NN13 7DA (01280) 702388

Provided and run by:
Brackley Hospital Trust

All Inspections

30 October 2013

During an inspection looking at part of the service

We spoke with one member of staff who told us about the changes to people's care records that had been made. We spoke with the manager of the service who showed us the changes to people's care records that had been made.

We found people's care records were consistent and there was an accurate record of their care needs.

3 September 2013

During a routine inspection

We spoke with seven people that used the service. One person told us 'The care here is very good and the food is excellent'. Another person told us 'I've got absolutely nothing to complain about, I'd give the staff ten out of ten'.

We spoke with two health professionals who regularly visited the service who told us that they felt that people received a good standard of care.

We found that people's consent to care and treatment was sought and documented and that the service ensured that they shared relevant information with other providers to protect people's health and welfare. We found that people received a good standard of care.

We had concerns that although staff were able to tell us about people's care needs people's care records continued to be inaccurate and not reflect their current needs.

17 October 2012

During a routine inspection

People using the service and their relatives spoke positively about the service. Comments from people who used the service included, "the staff are all very good to me" and "I am very happy here".

People who were visiting their relatives who used the service told us "they're very good" and "she's very happy here". A professional who visited the service on a regular basis said "the people who I see here never want to leave". Staff who worked at the service told us, "the people that live here are just like one big family" and "I love working here, people aren't just a number"

However, we found that the information held by the service about people, did not accurately meet their needs and was not always consistent or up to date.

29 November 2011

During a routine inspection

We spoke with six people staying at Brackley Cottage Hospital. All spoke highly of the staff and about the care they received. One person described the care as 'first class', another said she 'couldn't fault' it. People told us that they did not have to wait long if they needed staff assistance. One person told us that the staff were always 'considerate and polite.'