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Archived: Dalvey House

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Inspection report

Date of Inspection: 21 June 2011
Date of Publication: 2 August 2011
Inspection Report published 2 August 2011 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

Our judgement

Dalvey House provides a homely and safe environment for the people who live there.

User experience

People told us that they found Dalvey house was “homely and comfortable”. They also said they liked their bedrooms and had been able to bring their own possessions and furniture with them to personalise their rooms as much as they wished.

Nobody raised any concerns about the building and a number of people referred us to the well maintained gardens at the rear of the home.

Other evidence

A tour of the premises showed that the home is well maintained. Some areas of the home were in need of re-decoration but the manager told us that plans for this were already in hand. We were also told that two of the bathrooms were to be refurbished as people’s needs are changing and the home wants to ensure that they can continue to meet their needs in the best manner possible.

The communal areas are nicely furnished and equipped and we told that residents had recently been consulted about the pictures they would like to have in the lounge.

There is a through floor passenger lift which provides level access to all areas of the home. We were told that this is regularly serviced. We saw records to evidence that the fire alarm system and fire fighting equipment is regularly checked and serviced.

The home has 19 bedrooms. Eight of these rooms have an ensuite lavatory and wash hand basin. As detailed earlier in this report, rooms were personalised and it was evident that people had chosen how much or little they wanted to keep in their rooms.