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Archived: The Chestnuts Nursing and Residential Care Home

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Inspection report

Date of Inspection: 9 April 2013
Date of Publication: 11 May 2013
Inspection Report published 11 May 2013 PDF | 86.79 KB

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 April 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and reviewed information sent to us by commissioners of services.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

The manager gave us a tour of the premises and we found them to be suitable, safe and accessible. People were protected from potential hazards because adequate risk assessments were carried out and reviewed. As well as care staff, the provider employed additional staff to help to maintain the premises. Staff explained that if they identified any problems they noted this on a maintenance worksheet and the work was completed without delay. We looked at this record and it showed the home had briefly lost hot water and this had been addressed the same day.

We looked at maintenance records which showed that people are protected by regular safety checks of gas and electricity. We spoke with staff who were confident about what to do in an emergency. Staff had access to a contact list for any emergencies that may occur out of hours. Staff had up to date fire training and the maintenance manager confirmed that fire alarms and equipment were tested and exits kept clear.

We saw that many people were able to move around and be independent in their daily living. For those with limited mobility, call alarm systems were accessible. People were able to personalise their own rooms with items of choice, such as their photographs and furniture. Private areas for families to spend together were available. People told us they could access the garden areas and we saw that these were well maintained.