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Archived: Barclay House Residential Care Home

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Inspection report

Date of Inspection: 28 August 2013
Date of Publication: 26 September 2013
Inspection Report published 26 September 2013 PDF | 77.27 KB


Inspection carried out on 28 August 2013

During a routine inspection

We visited Barclay House in August 2013 to look at whether the provider had made improvements following inspections in October 2012 and May 2013 where some issues had been highlighted.

During our visit we saw that the provider had put a safeguarding policy and process in place and staff were undergoing training and awareness raising around safeguarding. The manager had implemented a system of supervision and appraisal and there was an on-going programme of training being organised for staff.

The manager had put a system of audits and checks in place and had undertaken a satisfaction survey with people who used the service shortly before our visit. This was under on-going development and was not yet fully operational at the time of our visit. Paperwork and documentation had been reviewed and updated since our last visit and was now stored and disposed of appropriately.