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Clubworthy House Outstanding

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Inspection report

Date of Inspection: 29 September 2012
Date of Publication: 9 October 2012
Inspection Report published 9 October 2012 PDF

Overview

Inspection carried out on 29 September 2012

During a routine inspection

We carried out an unannounced inspection on 29 September 2012. On the day of our visit there was one person living at Clubworthy House. We spoke with them and two staff members and looked at their care file.

We saw that the staff treated the person with consideration and respect. For example, we saw that the staff quickly responded to the person�s care needs by supporting them with daily living skills and keeping them informed about the choices available to them for the day.

Staff had knowledge of privacy, dignity, independence and human rights. For example, how to maintain privacy and dignity when assisting with personal care. They showed an understanding of the need to encourage the person to be involved in their care. For example, staff recognised the need to promote positive experiences for the person to aid their wellbeing through offering a range of activities to take part in.

Care plans that we saw reflected the person�s health and social care needs and demonstrated that other health and social care professionals were involved.

We spoke with the staff about their understanding of what constituted abuse and how to raise concerns. They demonstrated a good understanding of what kinds of things might constitute abuse, and knew where they should go to report any suspicions they may have. Staff we spoke with felt confident about responding to changing needs and knew what signs of abuse to look out for during their daily practice.