Archived: Mr & Mrs J Ropero

Updated 7 March 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 7 February 2017, was announced and carried out by one adult social care inspector. The registered provider was given 24 hours’ notice because the location is a small care home for people who are often out during the day; we needed to be sure someone would be in.

Before this inspection we reviewed the information we held about the service, which included any notifications we had received from the registered provider. The service had not been requested to submit a provider information return (PIR) prior to the inspection. A PIR is information the registered provider sends us which tells us some key information about the service, what the service is doing well and any improvements they plan to make.

During the inspection we spoke with one person living at the home and Mrs Ropero (the owner) and her husband Mr Ropero, who both lived and worked at the service. We looked around the premises and saw communal areas and people’s bedrooms, after asking their permission to do so.

We reviewed files for one person living in the home, and other documents relating the running of the service such as training records, minutes of meetings, complaints, quality assurance audits and satisfaction surveys.

After the inspection we spoke with a relative about their views of the service.

Updated 7 March 2017

This service is provided in a large detached house in the seaside town of Bridlington, which is the family home of Mr and Mrs Ropero. There are local shops and amenities nearby. The service is registered to provide care and accommodation for up to three people with a learning disability. At the time of this inspection there was only one person receiving care and support.

The inspection took place on 7 February 2017 and was announced. Due to the size of the service, we gave the service notice of our visit on the previous day, in order to make sure people and staff would be in.

At the last inspection in December 2014, the service was rated Good. At this inspection we found the service remained Good.

Mrs Ropero is the registered provider or owner, so there is no legal requirement for her to be the registered manager as well. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us they felt safe and well cared for. The staff were appropriately trained in safeguarding adults from abuse and assessments were in place to minimise the risk of harm to people. Staff were trained in the safe administration of medicines. No one using the service was prescribed any medicines at the time of this inspection.

The registered provider ensured the staff teams knowledge and skills were kept up to date, by completing training regularly in a range of subjects. This ensured that people’s needs could be met.

People were supported to have control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People said they enjoyed good food. People were supported to maintain good health as they had access to relevant healthcare professionals when they needed them.

People received considerate care from kind and supportive staff. People’s wellbeing, privacy, dignity and independence were monitored and respected and staff worked to maintain these wherever possible.

We saw that people were supported according to their detailed person-centred care plans, which reflected their needs well and which were regularly reviewed. People had the opportunity to engage in eventful and stimulating pastimes and led very active lives. People had good family connections and support networks.

We saw that the service was well-led and people benefitted from this because the culture and the management style of the service were positive. There was an effective system in place for checking the quality of the service using audits, satisfaction surveys, meetings and good communication.

Further information is in the detailed findings below.