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Archived: Whitwood Grange

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Inspection report

Date of Inspection: 21 June 2011
Date of Publication: 15 July 2011
Inspection Report published 15 July 2011 PDF | 70.88 KB

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 21/06/2011, checked the provider's records, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

The service is compliant in this outcome area as people live in a home that is clean, comfortable and safe

User experience

People said they like living in the home. One person said they like their own self contained flat and they have everything they need. They said they have chosen their own furniture, curtains and bedding.

Other evidence

On the day of the visit people were observed relaxing in comfortable home that was well decorated clean and safe. However it was noted that there are very few pictures and wall decorations around the home. The Manager says that some people living in the home cannot accept or tolerate things on the wall and will break them.

It was also noted that some peoples bedrooms also had very little furniture or decorations to make them more homely. However, the reasons for this are well documented in their care plans and risk assessments.

Other peoples rooms were seen to be well decorated, clean and well maintained. To make sure people remain safe records show that there are regular health and safety checks some daily, some weekly and a monthly audit.

To protect people living in the home, discussion with staff found that they have Health and Safety training and training in how to deal with and store the cleaning materials they use.

The Manager said to keep the home well presented and comfortable there is a rolling programme of decoration and re-furbishment but work is completed s and when it is needed.

To keep people safe the staff training records show all staff have fire prevention and health and safety training. Discussion with staff confirmed this.