Archived: The Croft Care Home

399 Bickershaw Lane, Bickershaw, Wigan, Greater Manchester, WN2 5TE (01942) 867186

Provided and run by:
Kevin Harper

All Inspections

19 October 2011

During a routine inspection

Due to the dementia care needs of the people who lived there, the people we spoke with were unable to express themselves fully. Our evidence was based on how people interacted with the staff, general observations throughout the visit and discussion with visiting relatives and staff.

People told us that the food is very good.

People told us they are asked daily what they wish to eat.

People told us that there are choices of food available to them.

People told us that the manager is very approachable.

People told us that the staff are always polite and caring.

People told us: "If we need anything we can ask the staff and they will always try to sort it out."