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Archived: The Koppers Residential Home

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Inspection report

Date of Inspection: 20 January 2011 and 20 January 2012
Date of Publication: 22 February 2011
Inspection Report published 22 February 2011 PDF

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People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People can be confident that the home has taken care when recruiting new staff to ensure they are entirely suitable for the job and have the skills and knowledge to carry out their jobs effectively.

User experience

We did not talk to people about this outcome area

Other evidence

We looked at the recruitment records for four members of staff. We found the home had followed good recruitment procedures and had obtained references and checks on each person before they began working to ensure they were suitable for the job. We saw evidence to show that staff who had been recruited from overseas had the relevant documents to show they were allowed to work in this country.

We also saw evidence to show that new staff had received induction training that met with nationally recognised standards.

Information the providers gave us about this outcome area before our visit included -

"We ensure that all new staff undergo 2-3 weeks shadowing period with a mentor also senior staff to supervise them during their induction and trial period. This gives us the opportunity to assess their ability to perform according to their job descriptions. …All checks are carried out and records are kept in their individual folders. These include ISA First, CRB, 2 references, ID checks, copies of their passport and where needed copies of the VISA or work permit that demonstrates that they are legally entitled to work in the United Kingdom. All staff are given copies of codes of practice during their induction such as the general social care council codes of practice and they are supported by management to adhere to these. All employees are given contracts with terms and conditions.“

We talked to three members of staff during our visit. We were assured that they had received good induction training and support at the start of their employment.