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Fewcott House Nursing Home Outstanding

All reports

Inspection report

Date of Inspection: 13 October 2011
Date of Publication: 29 November 2011
Inspection Report published 29 November 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The home responded appropriately to safeguarding issues. Staff had been trained and knew how to protect the people in their care. People felt safe living in the home.

Overall we found that Fewcott House Nursing Home was meeting this essential standard.

User experience

People told us that they felt safe in the home and trusted the staff. They said that if they had a problem they knew who to talk to and were confident ‘it would be put right’.

Other evidence

The home had notified the relevant authorities about any safeguarding concerns. They dealt with them appropriately and worked with the Local Authority and health and safety executive to ensure peoples’ future safety.

Deprivation of Liberty referrals were made to the local authority, as appropriate. The home completed mental capacity assessments to help them provide care to people who had difficulties in making decisions.

Peoples' choices and how they communicated what they wanted was noted on plans of care for individuals. The Mental Capacity Code of Practice was available in the office for staff to refer to.

Training records showed that all staff were trained in the safeguarding of vulnerable adults. Staff demonstrated that they understood the need to protect people in their care. They described what action they would take if they had a safeguarding concern, including reporting concerns outside of the organisation if they felt it was necessary.