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Harmony Medical Diet Clinic in Bedford Good

All reports

Inspection report

Date of Inspection: 10 January 2013
Date of Publication: 6 February 2013
Inspection Report published 6 February 2013 PDF

Overview

Inspection carried out on 10 January 2013

During a routine inspection

The people we spoke with said they were provided with useful information and received full explanations and advice on their care and treatment at Harmony Medical Diet Clinic in Bedford. They said they felt involved in the discussions and decisions made around their care. They told us they had no concerns about the doctor who was pleasant and attentive and appeared competent. The people we spoke with said they had no concerns about the service but knew how to complain if they needed to.

During our visit we found people's contribution to decision making about their care to be documented. We found that each individual had their medical history and any risk factors specific to them reviewed and recorded. A full appointment history/chronology of treatment was recorded for each individual. We found that the doctor was appropriately registered and maintaining some form of continuing professional development relevant to his role.

We found that people had a variety of methods available for them to share their views and opinions about the service. However, we found there were no appropriate arrangements in place to ensure the doctor received training, supervision and appraisal.

One person said of her visit to Harmony Medical Diet Clinic in Bedford: �It�s absolutely worthwhile using this service. I�ve been using it for years.� Another person said: �The doctor went through every aspect of the treatment and I totally understood everything that was explained.�