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Archived: Claremont Hospital

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All reports

Inspection report

Date of Inspection: 10 August 2011
Date of Publication: 14 October 2011
Inspection Report published 14 October 2011 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

Overall, we found the hospital is meeting this outcome.

User experience

We spoke to four members of staff regarding their access to training and how management supports them in ensuring their own staff had adequate training and supervision.

All four staff members felt that the training programme was being implemented and supported, and all four expressed satisfaction with regard to their own training and appraisal needs and that time was available for their own staff to access training and receive appraisals.

Other evidence

We were shown two examples of a monthly profile report for each department that is reviewed at the monthly meetings with department heads. There was a section in the report for statistical achievement of mandatory training and appraisals for all staff in the department. The figures reflected a January to December analysis and we were shown June 2011 reports. Percentages of staff having completed each of the 16 training or appraisal sections ranged from 100% of staff down to 41%, with 22% of staff having completed training that started in April. When asked in interview, three lead nurses and the cleaning supervisor explained their reasons for reporting this as being on target and that all requirements could be achieved within the year.

Minutes of a clinical heads of departments meeting for 23 February 2011 reported action points to ensure training and appraisals were a priority activity for staff. Minutes of the same group for 16 March 2011 indicated agreement of an action to ensure achievement.