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Archived: Claremont Hospital

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Inspection report

Date of Inspection: 15 February 2011
Date of Publication: 4 March 2011
Inspection Report published 4 March 2011 PDF

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

Our judgement

We found processes in place to ensure people who use services receive safe and coordinated care, treatment and support where more than one provider may be involved, or where they are moved between services. No gaps in assurance or areas of concern were identified during the assessment of this outcome for this location.

User experience

It was not possible to gain the direct views of people who use the service for this outcome.

Other evidence

The provider declared compliance with this outcome at this location at registration with CQC October 2010. As part of the assessment of this location the provider submitted a 'provider compliance assessment' record for this outcome. The hospital set out information, which explained how this outcome was being met, with references to supporting evidence. The provider explained that due to the core business of providing planned surgery there are few situations where the hospital would be involved in a patients care at the same time as another provider or agency. Where this would occur there would be a strong focus on collaborative working. Information would be shared confidentially where a person may be transferred following surgery. A discharge form is completed to the general practitioner following surgery and a copy of the form is reported as being given to the patient.

The hospital also voluntarily provided additional supporting evidence to demonstrate compliance with this outcome.

We have no information that suggests there are areas of non compliance with this outcome.