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Inspection report

Date of Inspection: 3 March 2011
Date of Publication: 18 May 2011
Inspection Report published 18 May 2011 PDF | 54.68 KB

Overview

Inspection carried out on 3 March 2011

During a routine inspection

The manager told us that most people who lived at this home could find it difficult to express their overall views about the service directly. To overcome this she had carried out surveys with the people who lived at the home and their relatives and / or advocates.

The most recent survey carried out by the manager in 2010 found that:-

Everyone said that they were happy at Garden Lodge, they liked the food, they were warm and they liked their home. They said that the staff team helped them and some said what activities they liked.

Relatives said that the homes strengths were training, dedicated staff and management, staff team work, well maintained premises, good staff ratio, good activities and holidays, and good healthcare and diets