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Sutton Village Care Home Good

All reports

Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 13 February 2013
Inspection Report published 13 February 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 22 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and talked with stakeholders.

Our judgement

People who used the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

During the inspection visit we found the provider had taken steps to provide care in an environment that was suitably designed and adequately maintained. People told us they liked their home. Comments included, "I love it here. I couldn't imagine being more settled anywhere else", "I have a lovely room with high ceilings and windows" and "It's always clean and tidy when I visit."

Since the last inspection on 11 January 2012 a new extension to the service had been completed. This consisted of ten single en-suite bedrooms, a sitting room and a bathroom. The main part of the home had a large sitting room, a dining room and bathrooms on both floors. There were seventeen single bedrooms, six of which were en-suite and three shared bedrooms. We found the décor and furniture was well maintained throughout the service and all areas were very clean and tidy.

The service was accessible to people with mobility difficulties and for those who used wheelchairs. There was equipment to aid mobility throughout the service. This included, hand rails in corridors, grab rails in toilets, raised toilet seats, bath hoists and other moving and handling equipment. There was a passenger lift in both the main part of the building and the new extension. There was a secure garden accessible from both parts of the service.

Maintenance personnel carried out safety checks of the environment and also of equipment to ensure it remained safe to use. We checked maintenance records and found that equipment was serviced regularly in line with manufacturer’s recommendations, for example, the nurse call system, the lifts, bath hoists and lifting hoists and hot water outlets to ensure they did not pose a risk of scalding people. These measures helped to promote the safety of people who used the service and staff who worked there.

We found that the fire alarm call system was maintained, fire fighting equipment was checked, including emergency lights and fire doors, and drills were carried out. The drills, in addition to fire safety training, ensured that staff were aware of emergency procedures.