You are here

Sutton Village Care Home Good

All reports

Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 13 February 2013
Inspection Report published 13 February 2013 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 22 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and talked with stakeholders.

Our judgement

People were protected from the risks of inadequate nutrition and dehydration.

Reasons for our judgement

During the inspection visit we found that people were provided with a choice of suitable and nutritious food and drink. We checked the menu’s and saw these provided choices and alternatives for people and covered a four-week period. During lunch we observed people were provided with two options for their main meal and dessert.

The cook told us they spoke with people who used the service each morning to obtain their choices for the main meal. They said they could provide alternatives should people not like what was offer on the menu. The cook received information from care staff about who required special diets such as people with diabetes and those who required a softer or pureed diet. The cook confirmed there were no budget issues and they were able to order the food required to provide the menus on display. The cook said, “People get whatever they want to eat. It’s all home cooking and baking.”

People who used the service told us they liked the meals and had sufficient to eat and drink throughout the day. Comments included, “You get plenty to eat and drink. Well I definitely do”, “The majority of the food is alright”, “The food is very satisfactory” and “The food is lovely.” We saw that drinks and snacks such as fruit, biscuits and cakes were served between meals.

During lunch we observed the meals for people who required more assistance to eat were left uncovered on a side counter until the people were seated and ready for assistance. This meant the food had cooled and had to be re-heated for one person. One person who used the service told us they would prefer the meals served hotter. This was discussed with the manager who will address this with care and catering staff.

We found that people were supported to be able to eat and drink sufficient amounts to meet their needs. Staff supported people appropriately when required and were available to provide refills of drinks and second helpings of food. People’s nutritional needs were assessed and their weight was monitored in accordance with any identified risk. Health professionals such as dieticians and speech and language therapists were involved with some people who used the service. Visits from the health professionals, and advice and treatment provided were recorded in the care files.