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Sutton Village Care Home Good

All reports

Inspection report

Date of Inspection: 11 January 2012
Date of Publication: 13 February 2012
Inspection Report published 13 February 2012 PDF

Overview

Inspection carried out on 11 January 2012

During a routine inspection

During the visit we spoke with five people who lived in the home and one relative.

People told us they could make choices such as where to spend their time during the day, which activities to participate in, what time to rise and retire and what to eat for each meal. They also told us that staff were kind and treated them with respect. Comments included, �I like it here very much. I like to stay in my room, I like to be where it�s quiet� and �They always knock on doors.�

People spoken with said they were able to see their GP when required. They told us they were well looked after.

People spoken with told us the staff were friendly and kind and come quickly when they rang the bell for assistance. Comments included, �The staff come quickly � they are here in a minute� and �They are kind to you and don�t shout at you like other places.�