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Archived: T H Russell Charitable Trust

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Inspection report

Date of Inspection: 5 March 2013
Date of Publication: 4 April 2013
Inspection Report published 4 April 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 March 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with other authorities.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

We asked four residents about how the home safeguarded their welfare. One resident told us "I have never been mistreated by staff here." Another resident told us, “I have no concerns about complaining or telling the manager about concerns, but I haven’t got any. I feel quite safe here.”

During discussions the deputy manager demonstrated she was knowledgeable about safeguarding vulnerable adults and the reporting process to be followed when suspicions of or actual abuse had occurred.

The service had a copy of the local authority's safeguarding procedures that included the contact details for the local authority safeguarding team. This was available to staff and was attached to the notice board in the office. This meant that staff would be aware of the relevant guidance or contact details for the local authority safeguarding team.

Staff were able to give a clear description of their understanding of safeguarding vulnerable adults. They told us they would report all suspicions of or actual abuse to the manager of the service. Staff were also aware of the external agencies that required notifying of any safeguarding incidents.

Staff told us that they had received training in regard to safeguarding adults, and training records we viewed confirmed this. The manager and deputy manager were aware of what would constitute to the Deprivation of Liberty Safeguards (DoLS). The DoLS exists to protect people who use the service who cannot make decisions about their care and treatment when they need to be cared for, particularly in a restrictive way. The manager told us that there were no residents who were the subject of DoLS on the day of our inspection.

On the day of the inspection we observed staff interacting with people who used the service in a caring and respectful manner. We saw staff providing support to people as and when required.

Following our inspection we contacted Dorset County Council Monitoring Team, who told us that there were no outstanding safeguarding concerns in regards to TH Russell Charitable Trust.

Overall, the home was meeting this standard, as the home had made suitable arrangements to make sure that people were safeguarded against the risk of abuse.