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Derwent House Residential Home Inadequate

We are carrying out a review of quality at Derwent House Residential Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 14 August 2013
Date of Publication: 12 September 2013
Inspection Report published 12 September 2013 PDF | 77.21 KB


Inspection carried out on 14 August 2013

During an inspection to make sure that the improvements required had been made

We did not speak with many people who live at Derwent House during this visit as the non-compliance related primarily to management and record-keeping. However one person confirmed that their meals were hot, tasty and sufficient. They also told us they received their medicines appropriately, at the times they needed them and were happy living at Derwent House.

We found improvements had been made to the way medicines were managed, in order to promote people's health and well-being.

The service had better systems in place to identify and manage the needs of people who were at risk from not eating and drinking sufficient amounts.

Overall people's care records were well maintained however these could be updated in a more timely way when people’s care needs changed.

We found some improvements had been made for monitoring how the service was operating. However this needs further development and needs to be sustained. This would enable the provider to demonstrate that the quality of service was being kept under review and changes to the way the service was operating were being made when necessary.