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Archived: Millfield House Care Home

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All reports

Inspection report

Date of Inspection: 28 August 2012
Date of Publication: 12 October 2012
Inspection Report published 12 October 2012 PDF | 44.6 KB

Overview

Inspection carried out on 28 August 2012

During a routine inspection

We used a number of different methods which included observation to help us understand the experiences of people using the service, because some of the people living in the home had complex needs which meant they were not able to tell us their experiences. We saw that staff involved people in making decisions with regard to every day living such as choice of food and activities.

We spoke with five people who lived in the home who were able to tell us their experiences, they told us they were involved in decision making about every day living in the home.They said the staff were excellent.They said there was plenty to do if people wanted to become involved in the activities. Comments included:

"Staff are around when you need them."

"Staff are very helpful."

"I can get up and go to bed when I want."