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Inspection report

Date of Inspection: 16 December 2012
Date of Publication: 15 January 2013
Inspection Report published 15 January 2013 PDF

Overview

Inspection carried out on 16 December 2012

During an inspection to make sure that the improvements required had been made

The last inspection of Dovetail House was in August 2012. This was a follow up inspection to check on compliance.

As part of this inspection we spoke with the registered manager and three staff. We also looked at people�s care plans records and service information.

We did not speak with people who used the service direct at this inspection. We looked at surveys the provider had sent to people who used the service and their relatives and representatives in October 2012. This information told us what some people�s experiences and views were about the service they received.

In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time.