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Inspection report

Date of Inspection: 12 December 2011
Date of Publication: 16 January 2012
Inspection Report published 16 January 2012 PDF | 44.58 KB

Overview

Inspection carried out on 12 December 2011

During a routine inspection

People told us they were very satisfied with the support and treatment they receive at this home. One person told us it had “Been brilliant.” They spoke about mutual trust between themselves and staff. People using the service told us they felt listened to and were confident that their views were taken seriously.

When speaking about their treatment regimes, people spoke about the house rules that exist to support their rehabilitation. One person said that it was “Amazing what they’ve achieved with me.” They told us about how the many sessions they were required to attend help them to prepare to return to the local community. People were positive about their futures and the role the service had played in their improvement and return to healthy living.