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Independence Homes Limited - 14 Cranley Gardens Good

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Inspection report

Date of Inspection: 15 December 2010
Date of Publication: 28 February 2011
Inspection Report published 28 February 2011 PDF

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Overview

Inspection carried out on 15 December 2010

During a routine inspection

All six people who use the service gave complimentary feedback about Cranley Gardens. People told us they are treated with respect, make decisions about the care they receive, and are able to influence how their home is run. A relative said that they were pleased with the standard of care and that the service was very good.

People are supported to achieve their personal ambitions through ongoing person centred care planning. They told us that they can choose what they want to do regarding how they spend their time and organise their lives. The staff and registered manager have worked at Cranley Gardens for a long time and know each person well. Staff told us that they felt well supported and had good training to meet the needs of people who have epilepsy.

Please refer to each essential outcome below, for more detailed comments about specific aspects of the service.