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Merle Boddy House Requires improvement

We are carrying out a review of quality at Merle Boddy House. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 19 April 2013
Date of Publication: 14 May 2013
Inspection Report published 14 May 2013 PDF | 90.36 KB

Overview

Inspection carried out on 19 April 2013

During a routine inspection

"I am happy living here." "I like it." were comments received by a person using this service. We were told by staff of the way choices were offered such as what to drink, if they required sugar and what they would like to do at the weekend. We noted the methods used to ensure choices were available to people who were unable to communicate verbally and noted the respect given by staff as tasks, care and support were carried out.

People were provided with a choice of suitable and nutritious food and drink. The menu we saw showed balanced and nutritious meals for the week of this inspection, which we were told by one person were liked. Dislikes were written on menu's to ensure staff were aware of what and what not to offer.

Medication procedures were in place for the majority of management of medicines but some concerns were found in the administration process for creams and eyedrops. The home did not have a method of recording returned medication.

The home was undergoing structural changes and although beneficial, risks had not been assessed/identified/recorded while the work was taking place. Some appliances within the home had not been serviced as required.

Staff who worked in the home had suitable training opportunities and were offered support and supervision at appropriate times to ensure they had the competency to carry out their role.