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Archived: Romney Cottage Residential Care Home Inadequate

We are carrying out a review of quality at Romney Cottage Residential Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 9 May 2012
Date of Publication: 29 May 2012
Inspection Report published 29 May 2012 PDF


Inspection carried out on 9 May 2012

During an inspection looking at part of the service

We spoke individually with six people using the service. Some people were unable tell us about their experiences of living at the home because they had complex needs, so we used some other methods of to gain information about what it was like to live there. We spoke with four relatives who were visiting, spoke with staff, read records including care plans, and observed people during the day.

People we spoke with told us that they liked the home and that staff gave them the support they needed. They were happy with their bedrooms and said they were comfortable. People said they liked the meals provided and they could choose what they did during the day.

The people living at the home who were most independent said they liked helping out, for instance with laying tables and washing up. A person who was being supported to move to independent living in the community said he had reached that stage due to the support the home had given him.

One person we spoke with said they would like to be offered more activities and that there was not enough to do. People said they liked going out for local walks or shopping with staff if they were not able to go out by themselves

Relatives we spoke with told us that the care given at the home was good, communication was good and staff always informed them if there were any concerns.

Some comments made by people living at the home were,

�Can�t fault the staff, they are lovely people�

�My room is clean and comfortable�

�They have done work to motivate me�

�I sometimes help to make cakes, I like helping in the kitchen�

Comments made by relatives included,

�We are very happy with the care�

�We feel it is a family home�

� He enjoys his meals�

�The staff are very,very,patient�

�There is enough for him to do, he did gardening last year but found it too much�