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Archived: Romney Cottage Residential Care Home Inadequate

We are carrying out a review of quality at Romney Cottage Residential Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 14 May 2013
Date of Publication: 7 June 2013
Inspection Report published 07 June 2013 PDF


Inspection carried out on 14 May 2013

During a routine inspection

At the time of the inspection 20 people were living at the service. We spoke with five people who were living there and with four members of staff. Some people were not able to talk to us directly about their experiences due to their complex needs, but we observed how they spent their time and interactions with staff.

People said they received the care and support they needed and staff understood that they liked to be as independent as possible. They said they were given choices about their daily routines such as when to get up and go to bed and what to do. A person said �I like to go to bed late and get up early, I watch television late in my room or sometimes in the lounge� and �We get up when we want to really�.

People said they saw health and social care professionals when they needed to. A social care professional who was visiting said the service followed through suggestions and guidance well.

People said they were satisfied with their rooms. One person said improvements to the environment had made the home �Look better�.

People told us they liked the staff, that staff were kind and supported them in the ways they preferred. People said �Staff are pretty good, �They are very kind and polite� and �The staff are mainly ok�.