You are here

All reports

Inspection report

Date of Inspection: 28 February 2013
Date of Publication: 26 April 2013
Inspection Report published 26 April 2013 PDF


Inspection carried out on 28 February 2013

During a routine inspection

People told us that they were "well looked after" and the home was a "pleasant place to live." We found that people were treated with dignity and respect and involved in making decisions about their care. We found appropriate risk assessments were conducted for people living at the home and care plans provided adequate information. We found some care plans were too generic and on occasion lacked detail but this did not affect the provision of care. We found staff were clear about safeguarding processes and were appropriately trained and supported in order to carry out their work effectively. We also found the home had an effective complaints procedure and this was well managed.