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Archived: Arlington House Residential Care Home

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Inspection report

Date of Inspection: 29 October 2013
Date of Publication: 23 November 2013
Inspection Report published 23 November 2013 PDF | 72.23 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 29 October 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information sent to us by commissioners of services.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

The manager and deputy manager worked from 8am to 6pm on alternative days to enable staff to be fully supported. The duty rota we looked at during the inspection showed that there was a care team leader, and two care assistants on duty during the day and a care team leader and one care assistant at night.

We did not have any concerns regarding either the numbers or suitability of the staff members working at the home. The people using the service and the staff members we spoke with were very positive about the home and the standard of support that people were receiving.