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Archived: Arlington House Residential Care Home

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Inspection report

Date of Inspection: 12 February 2013
Date of Publication: 25 April 2013
Inspection Report published 25 April 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 12 February 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information we asked the provider to send to us. We reviewed information sent to us by commissioners of services and talked with commissioners of services.

Our judgement

Procedures were in place to protect people from abuse.

Reasons for our judgement

People told us that they felt safe living at Arlington House. Relatives of people told us that they felt the home was a safe and secure environment in which staff looked after people "properly."

Training records demonstrated that staff had received in-house training and the proprietor advised that staff had also been able to access safeguarding training provided by Warrington Borough Council .

In discussion staff told us what they would look for in respect of safeguarding concerns and how they would deal with any areas of concern.

During our visit we saw that a procedure was in place to inform staff on how to respond to a concern or allegation of abuse.