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Inspection report

Date of Inspection: 22 January 2014
Date of Publication: 18 February 2014
Inspection Report published 18 February 2014 PDF | 64.71 KB


Inspection carried out on 22 January 2014

During an inspection to make sure that the improvements required had been made

We carried out this inspection to follow up non compliance from our inspection of 17 October 2013. We spoke with three people who used the service. They told us they were happy with the care and support they received and said they liked the staff. We observed staff interacting with people who used the service. We saw that staff were respectful and helpful. People who used the service appeared relaxed and at ease with the staff on duty.

Care plans and risk assessments were up to date and reflective of people's needs and preferences. Staff were taking appropriate action in response to risk of malnutrition and or dehydration. Staffing numbers had increased since our last inspection. This meant that there were enough staff to meet people's needs.