You are here

Archived: Southmoor Lodge Care Home

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 7 December 2012
Date of Publication: 9 January 2013
Inspection Report published 9 January 2013 PDF | 80.82 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we have gathered about Southmoor Lodge Care Home, looked at the personal care or treatment records of people who use the service, carried out a visit on 7 December 2012 and observed how people were being cared for. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care safely and to an appropriate standard.

Reasons for our judgement

At our previous inspection of Southmoor Lodge we identified concerns that training for staff was deficient and / or outdated and we asked the provider to take action in order to address the issue. We reviewed the action plan that the provider sent to us and at our latest inspection looked at documents that related to the training of staff. We talked to three members of the staff team about their training.

We saw that a wide range of training had been delivered to staff by outside training providers and that more had been planned for the first few months of 2013 to provide an ongoing training schedule. Training already delivered included moving and handling, dementia awareness, safeguarding vulnerable adults, fire safety, record keeping and care planning, food safety and first aid. All of this training was aimed at providing good quality, safe care for people living at Southmoor Lodge and showed that staff received appropriate professional development.

Staff we spoke with and records we saw confirmed that staff received regular supervision meetings with a more senior member of staff and had an annual appraisal. Staff told us that they found these a valuable way of feeding back any issues they had to the management team. One member of the staff team that we spoke with said, “It’s good yes. It helps to know someone is listening to what you have to say."

Staff we spoke with told us and records we saw confirmed that they were encouraged by the registered manager to obtain nationally recognised qualifications to help them deliver good quality safe care. This showed that staff were able, from time to time, to obtain further relevant qualifications.

A member of staff that we spoke with told us,” I love this job. I really do. You pay a small in part people's lives and I get a real buzz out of making people's lives just a little better."