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Archived: Southmoor Lodge Care Home

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Inspection report

Date of Inspection: 9 January 2014
Date of Publication: 4 February 2014
Inspection Report published 04 February 2014 PDF | 64.32 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 January 2014, observed how people were being cared for and talked with staff.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Reasons for our judgement

When we last inspected Southmoor Lodge Care Home we found that care and treatment was not always provided in a way that was intended to ensure the safety and welfare of people who used the service.

We had observed that people were often receiving their medication much later than the prescribed time which could have meant the medication was less effective and may therefore have put people at risk.

The provider sent us a report setting out the actions they would take to meet the essential standards.

The report told us that an extra member of staff would be on duty at busy times and this would allow the staff member responsible for medications, to administer them in a timelier manner. This meant they would not be called upon to assist with personal care during a medication round.

We visited again on 09 January 2014 and we looked at the duty rota. We saw that one member of staff was on duty to work between the two areas of the home. We spoke with the manager, the provider and a team leader who all assured us that this ‘floating’ member of the staff team would be present in the area we were concerned about, during medication rounds and other busy periods that required two staff to be working away from the main area.

This meant that people should receive their medication on time as the person responsible for administering, would be undisturbed throughout the process.