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Inspection report

Date of Inspection: 27 January 2012
Date of Publication: 29 February 2012
Inspection Report published 29 February 2012 PDF

Overview

Inspection carried out on 27 January 2012

During a routine inspection

People felt supported by the service. One person said that they were �very satisfied� with the service. Another said that they were �treated well� and �everything was fine� with the service they received.

People said that staff respected their privacy and dignity. They said that they were involved in their care planning and were helped to be independent. They said that staff helped them with their daily lives and activities that in which they were interested.

They said that staff always turned up and stayed for the allotted time. They said that the service kept them informed about their care and who would be providing it.

They also said that if they were concerned about something, they felt able to speak with their support worker or someone in the office.