You are here

Archived: Take 4 Personnel Limited

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 31 January 2014
Date of Publication: 26 February 2014
Inspection Report published 26 February 2014 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 31 January 2014, checked how people were cared for at each stage of their treatment and care and reviewed information given to us by the provider.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

At our last inspection of the service in August 2013 and September 2013, we had minor concerns about the provider's arrangements for ensuring that staff employed by Take 4 Personnel Limited had received an induction and regular supervision. The provider sent us an action plan in November 2013 telling us what corrective action they had taken following our inspection and what they would do to achieve compliance.

The supervision records for eight members of staff were viewed and these showed that most staff had received at least one office-based supervision since our last inspection. The provider may find it useful to note that confirmation of issues having been addressed from a previous supervision session should be recorded and include the timescales for action. For example, the supervision records for three people made reference to training requirements but provided no dates as to when this should be sourced and/or completed by.

The staff recruitment records for three members of staff newly employed at Take 4 Personnel Limited were viewed. We found that a 'Skills for Care Common Induction Standards' checklist had been completed. This asked for confirmation of the member of staff's knowledge, training and/or experience in the care sector by confirming 'Yes' or 'No' where appropriate. The provider may find it useful to note that there was no evidence to show that staff had commenced and/or completed the Common Induction Standards workbook or equivalent resource.