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Inspection report

Date of Inspection: 31 January 2013
Date of Publication: 6 April 2013
Inspection Report published 6 April 2013 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 31 January 2013, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs. There were two staff on duty at all times during the day and one person sleeping in at night with another person on call. The rota confirmed this. We were told that additional staff were used as needed. There were eight staff altogether which was sufficient to provide this level of cover. The provider used the Skills For Care Common Induction Standards and training included Adult Protection, Food Hygiene, First Aid and Manual Handling. The manager monitored staff on a daily basis and advised them accordingly.

All staff are CRB checked and the provider had records of these checks on file. All staff have job descriptions and most had undertaken qualification training or were planning to do so. Some new staff were still in their induction periods. Staff files included application forms, photographic ID, references, CRB records, health questionnaires, the employment contract, training records and personal details.