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Archived: Health Professionals Recruitment Services Limited - 67 Knightsbridge London

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 11 October 2011
Date of Publication: 8 November 2011
Inspection Report published 8 November 2011 PDF | 40.92 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 11/10/2011, checked the provider's records, reviewed information from people who use the service, talked to staff and reviewed information from stakeholders.

Our judgement

People are kept safe and their health and welfare needs are met by staff who are competent.

User experience

CQC sent questionnaires to all of the people that use the service. All commented that staff provided a good service and staff were skilled in providing the care and support required.

Other evidence

The records looked at when visiting the service, showed us the agency

supported staff. Questionnaires received from the agency from people who use the service told us that generally staff met their needs, knew their jobs, showed commitment and followed procedures correctly. They also said the agency kept in frequent contact to monitor the quality of care provided.

We spent time talking to staff who informed us that they are provided with ongoing training and development. Staff told us they were supported by the manager and had supervision and annual appraisals.