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Archived: Health Professionals Recruitment Services Limited - 67 Knightsbridge London

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 11 October 2011
Date of Publication: 8 November 2011
Inspection Report published 8 November 2011 PDF | 40.92 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 11/10/2011, checked the provider's records, reviewed information from people who use the service, talked to staff and reviewed information from stakeholders.

Our judgement

People receive safe, appropriate care and support in their own homes that meets their needs.

User experience

CQC sent questionnaires to all of the people that use the service. All commented that staff provided the relevant care and support.

In the questionnaires sent to them by the agency people told us that they received well planned, safe, good quality care.

They said staff were generally committed to providing the care they wanted, listened to their needs and acted on them. They followed the correct procedures in moving and handling, personal care and administering and supporting with medication.They also said staff knew their jobs and worked well as a team.

Other evidence

The records looked at when visiting the service, showed us the agency worked in partnership with other healthcare professionals to make sure the most up to date information was available so that people received the best possible care and their welfare was safeguarded.