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Archived: Dovecott Care Home

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Inspection report

Date of Inspection: 1, 12 July 2013
Date of Publication: 3 October 2013
Inspection Report published 03 October 2013 PDF | 63.52 KB

Overview

Inspection carried out on 1, 12 July 2013

During an inspection to make sure that the improvements required had been made

Because we found that people who used the service, due to their complex needs, were unable to tell us about their experiences we spent time observing the care provided. We also spoke with staff and looked at records.

We found that there had been some improvements in the support and training provided to staff. We observed that there were good interactions between staff and the people who used the service and that staff understood peoples needs and how to meet these.

The provider/manager was on holiday on our first visit to the home so the inspection was completed over two days.