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Archived: Dovecott Care Home

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Inspection report

Date of Inspection: 3, 13 June 2013
Date of Publication: 2 August 2013
Inspection Report published 02 August 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Not met this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 June 2013 and 13 June 2013, observed how people were being cared for and talked with carers and / or family members. We talked with staff, took advice from our pharmacist, reviewed information sent to us by other regulators or the Department of Health and talked with commissioners of services. We talked with other regulators or the Department of Health and took advice from our specialist advisors.

Our judgement

People who use the service, staff and visitors were not protected against the risks of unsafe or unsuitable premises. This was because the grounds and the home were not adequately maintained.

Reasons for our judgement

We did not plan to look at this outcome during this inspection. However during the course of the inspection we found that the provider had not taken steps to provide care in an environment that was adequately maintained.

We found that there were significant risks relating to stored items in the laundry and an adjoining storage area. We found flammable items such as an oxygen cylinder, a gas fire with gas cylinder, and a petrol lawnmower stored together with a large amount of old chairs, paint and other items. We also found that large liquid petroleum gas (LPG) cylinders outside the laundry which served the tumble dryer were unsecured. There was also evidence outside the laundry that people had been smoking in this area. We immediately referred this to the fire officer. The fire officer attended the service on the same day and advised the manager on the actions required to minimise the risks of fire in this area.

On the second day of the inspection we found that some action had been taken to reduce the risks of fire. However we found that the gas fire with cylinder had been moved outside the laundry and the LPG cylinders were still unsecured. We have since been informed by the fire officer that they are satisfied that the provider has completed the work they required of them to achieve fire safety standards.

On the first day of the inspection in June 2013 we found that the laundry contained a large amount of stored items and was extremely dirty. The staff were unable to access the sink due to the amount of stored items. The floor could not be effectively cleaned as the sealant on the concrete floor had worn away. On the second day of our visit we found some work had been completed to clear and clean the laundry. However the laundry still contained stored items such as dining chairs and a lawn mower, the concrete floor had not been completely sealed and one area of wall had peeling paint. This meant that this area could not be effectively cleaned. We referred our concerns to the infection control nurse. We also found the path to the laundry was uneven and a trip hazard for staff particularly as they used this area at night.

We found that the gardens were overgrown and untidy with discarded items such as old chairs, a mattress and a pile of bricks. We also noted that drain covers were covered in dirt and leaves. This meant that the gardens were not a pleasant or safe area for people to use.

Inside the home we found a carpet in one bedroom was torn in two places and could cause a trip hazard and the carpet in one part of hallway was worn and dirty. We found wallpaper missing from one area in the smoke room.