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Archived: Dovecott Care Home

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Inspection report

Date of Inspection: 16 March 2011
Date of Publication: 5 May 2011
Inspection Report published 5 May 2011 PDF

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Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

Our judgement

Our review of this service has shown us that people who use the service were supported in providing consent to care and treatment. Where people who use the service lack capacity to give consent there were procedures in place to ensure that formal assessment was undertaken and best interest meetings were held.

User experience

The group of people currently using the service have a variety of complex needs and communication difficulties and were not able to tell us directly about their care; however we observed interactions between them and the staff that support them. We found that care staff were very aware of the individual personal and healthcare needs of the people that use the service and supported them to make choices about their care and daily life.

Other evidence

When we inspected the home in March 2010 under the previous regulatory system we found that: up to date information about the service was available to help people make a decision about moving in to the home, that arrangements were in place to ensure that people’s needs were properly assessed and that individual needs had been planned for prior to admission. People living in the home told us that they were consulted about their care and were frequently asked their opinions about life in the home.

In October 2010 North East Lincolnshire CTP visited the home and conducted an audit of the quality of service provided. They found that the manager had attended training and meetings that had been arranged by the local authority regarding mental capacity and that there was a strong awareness within the home around mental capacity issues.

As part of this assessment we conducted a site visit on 16 March 2011. We reviewed a selection of care records and found that people living in the home or their representatives had been involved in decisions about their care and support.

The manager told us that if a person lacked capacity to make decisions about important aspects of their care, then a best interests meeting would be held with the relevant people involved in supporting that person. When we look at records we found that meetings had been arranged to discuss end of life care for one individual and to review the continued placement at the home for another person using the service.