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Burnside Court Requires improvement

All reports

Inspection report

Date of Inspection: 3 December 2013
Date of Publication: 4 January 2014
Inspection Report published 04 January 2014 PDF


Inspection carried out on 3 December 2013

During an inspection looking at part of the service

We inspected Burnside Court to follow up on the inspection we carried out in October 2013. At that time we had found concerns over the way that the home kept the required records. We found they had not considered people�s capacity to consent to care and treatment or record how they carried out care in people�s best interests. We had also found that some of the care planning systems had not identified or given clear instructions to staff on how to manage behaviours that were challenging. Following the inspection the provider sent us an action plan to tell us about the changes they had made.

On this inspection we found that improvements had been made.

We saw that people�s care plans had been re-written to include more information about the impact of dementia on each individual and the support they needed. We saw clearer guidance for staff on how to support people, including people in distress. Records and policies had all been updated and reviewed to reflect current practice. The home had also put in place a clearer process for recording decision making and what to do if the person lacked capacity to make decisions themselves. Senior staff had received training and taken advice from specialist practitioners with regard to the Mental Capacity Act 2005 (MCA).