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Burnside Court Requires improvement

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Inspection report


Date of Publication: 5 January 2012
Inspection Report published 5 January 2012 PDF

Overview

During an inspection looking at part of the service

This review was carried out to follow up on the improvements the provider told us they had carried out following the inspection and site visits undertaken earlier in 2011.

At that time we reviewed all the information we hold about this provider, and carried out two visits on 4th and 8th April 2011. On these visits we observed how people were being cared for; we talked with people who use services and relatives who were visiting; we talked with staff; checked the provider�s records; and looked at the records of people who use services. We also looked round the building, and went into most rooms, apart from some were people were receiving care.

Following that inspection, the provider sent us an action plan explaining how they were going to achieve compliance in the areas where we had identified concerns.

To complete this review the provider supplied us with evidence including photographs and copies of certificates and statements to demonstrate they are now compliant with the outstanding requirements from that inspection.