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Portelet House Care Home Good

All reports

Inspection report

Date of Inspection: 5 December 2012
Date of Publication: 11 January 2013
Inspection Report published 11 January 2013 PDF

Overview

Inspection carried out on 5 December 2012

During a routine inspection

In this report the name of Mr. Jean Moocarme a registered manager appears. He was not in post or managing Portelet House at the time of the inspection. His name appears because it was still on our register at the time.

There were 10 people living at Portelet House at the time of our inspection. We were unable to obtain their views because of their mental and physical frailty. We gathered evidence of people�s experiences of the service by reviewing relevant records, observing how care staff interacted with people and talking with visitors.

We saw that care staff encouraged people to retain their skills and independence and provided them with the support they needed.

Visiting relatives and a healthcare professional we spoke with were complimentary about the care people received.

The provider had arrangements in place that ensured that the building and equipment used to provide specialist care and treatment people required was safe and properly maintained.

We saw that the provider�s recruitment procedures ensured people�s suitability to work with vulnerable adults was checked before they started work at the home.

Care staff we spoke with told us there were always enough of them on duty to meet people�s needs. They said they received regular training about health and safety matters.

There were arrangements in place to monitor the quality of the service provided and to check that the provider�s procedures were implemented properly.