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Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 15 February 2013
Inspection Report published 15 February 2013 PDF | 83.61 KB

Overview

Inspection carried out on 22 January 2013

During a routine inspection

Most people in the home lived with varying degrees of dementia and we were very limited to the number of people we could speak with about the service. The two people we did speak with appeared happy with the service and the support they received from staff and comments included, “Yes, the staff are very good” and “I’m alright living here and I’m happy.”

Comments from relatives we spoke with during our visit included, “Everything is brilliant here, care wise, food wise, looking after their health, spotting things quickly and letting you know" and “Thorncliffe is home from home and I would move in myself.”

At our previous visit to the service we had some minor concerns relating to outcome 4 and outcome 16. At this visit we found that the manager had taken appropriate action to address those concerns.

Care plans seen were up to date; person centred and included risk assessments for areas such as moving and handling, nutrition, falls and other relevant identified risks. Wherever possible, care plans and related documentation had been signed by the person and/or their relative. We saw evidence that the manager had made contact with a number of relatives to ask that they become involved in their relatives care planning process and sign the documentation to demonstrate this. Care plans had been reviewed monthly.