You are here

The White House (Curdridge) Limited Outstanding

All reports

Inspection report

Date of Inspection: 3 February 2012
Date of Publication: 12 March 2012
Inspection Report published 12 March 2012 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

The home was appropriately cleaned in most areas. It undertook audits of cleaning and infection control standards and members of staff received appropriate training on infection prevention and control. Overall, we found the White House had met this essential standard.

User experience

We spoke with two people who told us that home was cleaned regularly and their rooms were clean.

Other evidence

When we walked around the home during our visit, we visited eight bedrooms and found that six of them were clean, tidy and dust free. In two rooms, we found some small amount of high level of dust.

There was antiseptic gel available for members of staff and visitors at the entrance and at various places including visitors’ toilets and other prominent areas throughout the home. There were signs in the visitors’ toilets and other areas reminding members of staff and visitors of the importance of hand hygiene.

We spoke with the registered manager who was aware of the Health and Social Care Act 2008 Code of Practice on the prevention and control of infections and related guidance. The regulations say that providers must have regard to the Code when deciding how they will comply with registration requirements. The registered manager has arranged for an infection prevention and control nurse specialist to visit the home in April 2012 to undertake an assessment of infection prevention and control.

The registered manager confirmed that the home had undertaken audits of cleaning and infection control standards. We were informed that the registered manager undertook random checks of the home to see whether it was clean. These spot checks were made once a month on a random day selected by the manager. During these visits, checks were made of the bathroom, toilets, main kitchen and communal areas to ensure general cleanliness. As a result of these checks, the registered manager had increased support for cleaning in the home on Sundays. The registered manager told us that there were plans to increase the frequency of these checks to every week starting March 2012 and this task was going to be undertaken by the unit manager for each of the four areas in the home. .

During our visit we looked at two commodes and found the underside of the commodes were stained yellow with brown marks. A member of staff confirmed that these were not always lifted to make sure the undersides were clean. We raised this issue with the registered manager who immediately asked the housekeeper to ensure the commodes were cleaned. We later re-visited the toilets where the commodes were located and found them clean.

We looked at training records and found that all staff had been trained on infection prevention and control. This was last undertaken in May 2011 and the next refresher course was scheduled to take place in June 2012. We spoke with three members of staff who said they had been trained in infection prevention and control and found it useful. For example, members of staff were aware that they needed to use red bags for soiled linen.