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Wren Hall Nursing Home Outstanding

All reports

Inspection report

Date of Inspection: 16 December 2013
Date of Publication: 17 January 2014
Inspection Report published 17 January 2014 PDF

Overview

Inspection carried out on 16 December 2013

During a routine inspection

At the time of our inspection there were fifty one people living at the home. The manager explained that the home had four lounges. Each of these lounges was designed to meet the specific needs of people with varying degrees of dementia.

We found that people had received care that was specific and appropriate to their individual needs and that care had been evaluated and reviewed regularly.

We saw that staff treated people with dignity and respect and that people who lived at the home appeared comfortable in their surroundings.

We spoke with members of staff. One staff member told us �It�s brilliant here. I have had induction training and other training to help me understand the needs of people. There are enough staff on duty.�

The relative of a person who was living at the home told us �The care is amazing here I am involved with all decisions about care and there is always plenty of staff on duty.�