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Ingham Old Hall Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 22 October 2012
Date of Publication: 14 November 2012
Inspection Report published 14 November 2012 PDF


Inspection carried out on 22 October 2012

During a routine inspection

During our visit we spoke with eight people living at Ingham Old Hall as well as four staff members who worked there. We spoke briefly with one visiting vocational professional. We observed how people were treated and how staff interacted with them specifically during lunch time. We saw one person ask a member of staff for a blanket for their shoulders and this was brought to them immediately. We saw one member of staff asking people their choice of drinks and placed the drink within their reach before leaving.

We saw some people walking in different areas of the home, or sitting in two lounges, while others preferred to stay in their rooms. Staff were seen popping in to speak to people on their own and check they had things within reach.

We observed lunch being served and how staff helped those who required assistance with their food in a discreet manner. This sociable event was not rushed and people were given choices throughout. Two people commented: "The food is lovely. We have a good selection to choose from the menu." Another person told us: "Its good wholesome food, very tasty."

We looked at a selection of care records and checked the improvements made after the previous inspection.